01 — One dedicated contact. From the first call to daily coordination, one person who knows your situation in detail.
02 — The same faces, every day. No rotation, no strangers. Your loved one sees the same caregivers, every single day.
03 — Swiss Red Cross certified caregivers. Selected for their expertise. And for their humanity.
04 — Built around your loved one. Their personality, their rhythm, their needs. Nothing standard.
05 — Experienced in complex cognitive situations. Alzheimer's, Parkinson's, dementia: our caregivers are trained, experienced and ready.
Altoan provides a single, comprehensive service: private home care. Day presence, night watch or round-the-clock support — each arrangement is built around one person and one person only.
For families living abroad, we provide regular written updates and maintain close, reliable communication. You stay informed. Your loved one stays home.
You describe the situation. We listen. A conversation, not a process.
Before any proposal, we come to you. We meet your loved one, understand who they are, their habits, their rhythm.
A written offer, built for your situation. Clear, complete, no surprises.
We build the team around your loved one. Always the same people.
Regular updates to the family. One reachable contact. A presence that adapts as the situation evolves.
At Altoan, you always have one point of contact. From the first call onwards, it is Alexandre Berthoud, founder and director, who will be on the line.